Factors Affecting Employee Readiness for Change in ABC Dagang Berhad

Abstract

Robust management experiences rapid changes as it thrives for better and enhanced organization performance. The objective of the study is to determine the factors affecting employees’ readiness towards change management in ABC Dagang Berhad. A cross sectional questionnaire survey is conducted to collect data from a sample of 110 randomly selected employees. The data checked for any outliers, cleaned, coded and entered into the SPSS software for analysis. The study found out that leadership and communication influenced the employees’ readiness in the organization to a great extent. This result indicates that leadership and communication have a strong, unique contribution in explaining the employees’ readiness. However, organizational commitment and trust have no influence towards employees’ readiness towards change management. The top management should take this empirical finding in emphasizing more attention in caring leadership and effective communication as a guide to stay competitive.