Examining coping strategies on the relationship between cultural adaptation and the performance of expatriates in Malaysia

Abstract

The purpose of this study was to examine how coping strategies are used in the context of the relationship between cultural adaptation and job performance. The quantitative design of this study involves distributing questionnaires to gather data. In all, 381 expatriates in Malaysia's service industry participated in the study by responding to the questionnaire. PLS-SEM (SmartPLS) software was used for the multivariate analysis of the questionnaire data. The findings revealed a strong correlation between coping strategies and work performance, cultural adaptation and work performance, and cultural adaptation and coping strategies. Furthermore, the results of this study also revealed that coping strategies as a moderator in the association between cultural adaption and work performance. The researcher also provided recommendations to other interested parties, including TalentCorp, the management of the organisation in Malaysia, and future researchers in this field.