Idris F, Mohd. Hassan ME, Nik Ab. Rahman NM, Ab Hamid MR. Antecedents and Impacts of Service Operations Flexibility. Selangor Business Review [Internet]. 2Jan.2017 [cited 22Nov.2024];1(1):77-5. Available from: https://sbr.journals.unisel.edu.my/ojs/index.php/sbr/article/view/33